Solutions & Services

Solutions & Services

Few products.. Hundreds of possibilities. As a Business Owner, CTO, CIO or a manager of a company, small, large or somewhere in between, We want to help you maintain or grow a successful business. We understand that in order for your organization to be successful and remain competitive you must leverage cutting edge information technologies such as it911now.com

For Business Owners & CEO's

Service

Included Services

 

Proactive Service

 

"Plan A" Onetime service

  • Multi-Platform Remote Control
  • Connect in 20 seconds
  • Calling Card Desktop App
  • Remote Diagnostics
  • Instant Chat
  • Drag and Drop File Transfer
  • Reboot and Reconnect
  • Support Session History
  • Technician Screen Sharing
  • Easy-to-Use Customer Applet

"Plan B" Email Files Backup Monthly Service

Plan B Backup Service

more info..

  • Multi-Platform Remote Control
  • Email Cloud-Based Backup Service 
  • Emails and Files can be searched and viewed via the dashboard
  • Each email is encrypted with a unique key
  • Easy to restore or copy email files
  • End-to-end data integrity checks (software and hardware), and proactive, automated file-integrity scanning for absolutely zero data loss.
  • Secure Cloud Services
  • Disaster Recovery
No

"Plan A" Monthly Service
(Recommend)

Plan A Monthly Support

more info..

  • Multi-Platform Remote Control
  • Connect in 20 seconds
  • Calling Card Desktop App
  • Remote Diagnostics
  • Instant Chat
  • Drag and Drop File Transfer
  • Reboot and Reconnect
  • Support Session History for faster more efficient support sessions
  • Technician Screen Sharing for teaching and sharing
  • Easy-to-Use Customer Applet
No
Yes

"Plan N" Monthly Service

Plan N NOC Monthly service
 
  • All the Plan A services Plus...
  • Managed Services
  • 24-hr NOC Service
  • Helpdesk Support
  • Project Planning
  • Training Service
  • etc...
yes
Yes
Undefined